At 866, we take your privacy seriously. This policy explains what personal data we collect, why we collect it, how it is used, and what rights you have as a player registered on the 866 platform in the Philippines.
For questions or requests related to your personal data, contact our support team.
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Visit FAQThis Privacy Policy applies to all players who register and use the 866 platform. By creating an account, you acknowledge that you have read and understood how your data is collected and used as described in this policy.
866 is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy describes how we handle personal information collected from players in the Philippines who register for and use 866 services – including sports betting, live casino, slot games, live in-play betting, and the game lobby.
We collect only the data we need to operate the platform securely, process transactions in Philippine Peso, and comply with applicable legal and operational requirements. We do not sell your personal data to third parties for marketing purposes.
This policy should be read alongside our Terms and Conditions. If you have questions about anything in this policy, contact our support team at [email protected].
We collect personal information at different stages of your interaction with the 866 platform. The main categories are as follows:
When you create a 866 account, we collect the information you provide during the registration process. This includes your full name, date of birth, email address, and mobile number.
To comply with Know Your Customer (KYC) requirements, we collect a copy of a valid government-issued Philippine ID. This is verified once during initial account setup. We may request additional documents for specific transactions or account reviews.
Every deposit, withdrawal, bet, and game result is recorded against your account. This includes the amount in PHP, the payment channel used, the date and time, and the outcome of each transaction.
When you access 866 through a browser – whether on desktop or mobile – we automatically collect certain technical data. This includes your IP address, browser type, operating system, device identifiers, and session logs. This data helps us maintain platform security and investigate any suspected misuse.
If you contact our support team via email or chat, we retain records of that communication. This helps us provide consistent assistance and resolve disputes accurately.
Summary of data categories and purposes:
| Data Type | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, email, mobile number | Account creation and communication |
| Identity (KYC) | Government-issued Philippine ID | Age and identity verification |
| Transactions | Deposits, withdrawals, bet history | Account management and dispute resolution |
| Technical | IP address, browser, device ID | Security monitoring and fraud prevention |
| Communications | Support emails, chat logs | Customer service and issue resolution |
866 uses your personal data only for purposes that are necessary, proportionate, and directly related to operating the platform and your account. Specifically, we use your data to:
We do not use your personal data to build profiles for sale to advertisers, and we do not share your data with third-party marketing companies.
866 does not sell or rent your personal data. We may share data with third parties only under the following limited circumstances:
To process deposits and withdrawals in PHP, we share the minimum necessary payment information with our payment processing partners. These partners operate under strict data processing obligations and may not use your data for any purpose beyond completing the transaction.
KYC document verification may be handled by a third-party identity verification provider. Any provider we use is required to treat your data with the same level of care described in this policy.
We may disclose your personal data if required by applicable law, court order, or a legitimate request from a law enforcement authority. In such cases, we disclose only what is legally required and no more.
Certain technical functions – such as server hosting, platform analytics, and security monitoring – may be handled by third-party service providers operating on our behalf. These providers are contractually prohibited from using your data for their own purposes.
866 will never sell your personal data to advertisers or data brokers. Any third party that receives your data does so only to support platform operations on your behalf.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet legal, audit, and dispute resolution obligations. Specifically:
When data is no longer required for any of the above purposes, we delete or anonymise it in a secure and irreversible manner.
866 uses industry-standard security measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmitted between your device and the 866 platform is encrypted using SSL (Secure Sockets Layer). Your account is additionally protected by OTP verification on every login, which ensures that even if your password is compromised, access to your account still requires a one-time code sent to your registered mobile or email.
Access to your personal data within 866 is restricted to staff and systems that require it to perform specific platform functions. We do not store full payment card details, and we do not process cryptocurrency transactions.
While we take all reasonable steps to keep your data safe, no online platform can guarantee absolute security. If you suspect unauthorised access to your account, contact our support team at [email protected] immediately.
As a player on 866, you have certain rights regarding the personal data we hold about you. These include:
To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe. Some requests may require identity verification before we can process them.
866 uses cookies and similar technologies to keep your session active while you are logged in, remember your platform preferences, and maintain the security of your account. We do not use cookies to track your activity across other websites or to serve you advertising from third parties.
These are temporary cookies that expire when you close your browser. They are essential for keeping you logged in to your account and maintaining your session state while you navigate the platform.
These cookies remember your settings and preferences on the 866 platform – such as your preferred language display or game lobby view. They improve your experience by reducing the need to re-enter preferences each time you visit.
Certain cookies are used to detect unusual login patterns and prevent fraudulent access to your account. These are essential for platform security and cannot be disabled without affecting the security of your account.
Most browsers allow you to manage or delete cookies via your browser settings. However, disabling essential cookies may affect your ability to log in and use the platform normally.
866 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age is verified as part of the KYC process using a valid government-issued Philippine ID.
If we discover that an account belongs to a person under 21, that account will be closed immediately, any deposits will be returned, and the associated data will be handled in accordance with applicable legal requirements. If you believe a minor has registered on 866, contact us at [email protected].
866 may update this Privacy Policy from time to time to reflect changes in how we operate the platform or in applicable legal requirements. When we make significant changes, we will update the effective date shown at the top of this page. For material changes, we may also notify you via your registered email address.
We encourage you to review this page periodically. Continued use of the 866 platform after a revised policy is published constitutes your acceptance of the updated terms. If you disagree with any changes, you may close your account by contacting support.
For any privacy-related questions, visit our FAQ page or reach our team at [email protected].
A quick look at the key privacy commitments behind every 866 account
All data exchanged between your device and the 866 platform is protected by SSL encryption. Whether you are depositing in PHP or checking your bet history, your data travels securely.
Every login to 866 requires a one-time password sent to your registered mobile or email. This two-step process means your account stays protected even if your password is ever exposed.
We verify every player once using a valid government-issued Philippine ID. This confirms your identity, protects your account from unauthorised use, and satisfies the 21+ age requirement.
866 does not sell, rent, or share your personal information with advertisers or data brokers. Your data is used solely to operate your account and the services you use on our platform.
We keep your data only for as long as necessary to manage your account, meet legal obligations, and resolve any disputes. Once it is no longer needed, it is securely deleted or anonymised.
You can request access to your data, ask for corrections, or close your account at any time. Our support team handles all privacy-related requests promptly and with care.
Your data is protected. Your account is secure. Register today and start playing sports betting, live casino, and slots – all in Philippine Peso.
21+ only. Please play responsibly. Online gaming involves financial risk.